Three Day Conference to Include Workshops, Case Studies, Tutorials and Networking Opportunities
Reseller agreement enables systems integrator to offer unified IP business communications solutions from Interactive Intelligence
Riyadh, Kingdom of Saudi Arabia, August 3, 2011: Riyadh based Smart Link, a major player in outsourced business and Contact Centre arena, was chosen by Contact Centre World in London to represent the GCC region after winning the Best Large Outsourced Service Provider award during INSIGHTS – Middle East Call Center Awards 2011, which was [...]
Web event will be of interest to organizations looking to add social media to their communication strategy within the contact center
Major new release of flagship IP communications software suite adds real-time speech analytics, increased scalability, Web portal access, and private cloud deployment model
Vendor demonstrates its unique Customer Interaction Center® (CIC) solution at Middle East Call Centre show
Vendor to demonstrate its all-in-one IP communications software suite designed to simplify management and reduce costs for enterprises and contact centers
Revenues increase 36 percent; total orders up 55 percent
Early sign-up for free Web event exceeds 1,000 registrants
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