Adopting a Holistic Approach to Customer Service in the Insurance Industry in the Middle East
The More You Know, the More You Grow
The More You Know, the More You Grow
Seven key contact center trends offer opportunities to drive down costs while improving the customer experience
All-in-one IP communications software suite deployment results in improved customer service
SCOPE recruited to grow SpliceCom’s IP Telephony solutions business in the region
Vendor to demonstrate its all-in-one IP communications software suite designed to simplify management and reduce costs for enterprises and contact centers
Early sign-up for free Web event exceeds 1,000 registrants
Reseller agreement enables regional systems integrator to offer unified IP business communications solutions from Interactive Intelligence
Shareholders to vote on business re-organization proposal

Interactive Intelligence recognized by channel experts among the top 25 unified communications and VoIP vendors

Interactive Intelligence named a service leader by receiving industry-leading scores in customer satisfaction and company direction